Afghan Bus Travel comfortably, worry-free and relaxed!
Login Register
Afghan Bus
English 🇺🇸 Home Tickets ارسال بار Guide About Us Contact System Login Company Login Register

Ticket Cancellation

1
Enter Information
2
Confirm Request
3
Refund
Ticket Cancellation Request
Please note before cancelling your ticket:

When cancelling a ticket, a cancellation penalty will be applied based on the remaining time until departure. Please review the cancellation rules table.

Please enter the ticket number
Please enter your national ID number
Please enter a valid mobile number
Please select a cancellation reason
Refund Amount Calculation Preview
Total Ticket Amount: 450,000 AFN
Penalty Percentage: 10%
Penalty Amount: 45,000 AFN
Refundable Amount: 405,000 AFN
Estimated refund time: Maximum 48 business hours
You must accept the rules to continue
Ticket Cancellation Rules
24+
More than 24 hours before departure
0% penalty Full refund
100%
12+
Between 12 to 24 hours before departure
10% penalty 10% deduction from ticket amount
90%
6+
Between 6 to 12 hours before departure
20% penalty 20% deduction from ticket amount
80%
3+
Between 3 to 6 hours before departure
30% penalty 30% deduction from ticket amount
70%
3-
Less than 3 hours before departure
50% penalty 50% deduction from ticket amount
50%
Important Notes:
  • The cancellation penalty amount will be deducted from your refund.
  • The amount will be deposited to your bank account within 48 hours after cancellation.
  • Contact support if you encounter any issues.
  • For group ticket cancellations, penalties are calculated separately for each ticket.