Your ticket number can be found at the top of your printed receipt or in the confirmation email you received when purchasing the ticket. It's usually a 10-digit number.
With the ticket inquiry, you can check all information related to your ticket status, including departure time, seat number, origin and destination terminals, bus company name, and current ticket status.
Yes, you can check any ticket status if you have the ticket number.
If your ticket is inactive, this could be due to several reasons: the ticket has already been used, has been cancelled, or the travel date has passed. Please contact customer support for more information.